Introduction and Overview

We have drafted this privacy policy (version 28.08.2026-113235899) to explain, in accordance with the specifications of the General Data Protection Regulation (EU) 2016/679 and applicable national laws, which personal data (data for short) we as data controllers – and our commissioned processors (e.g., providers) – process, will process in the future, and what legal options you have. The terms used are gender-neutral.
In short: We provide you with comprehensive information about the data we process about you.

Privacy policies usually sound very technical and use legal jargon. This privacy policy, however, aims to describe the most important aspects as simply and transparently as possible. To enhance transparency, technical terms are explained in a user-friendly manner, links to further information are provided, and graphics are used. We communicate in clear and simple language that we only process personal data within the scope of our business activities if there is a corresponding legal basis. This is certainly not possible if one provides the briefest, unclear, and legal-technical explanations that are often standard on the internet regarding data protection. We hope you find the following explanations interesting and informative, and perhaps find some information you did not know yet.
If questions still remain, we ask you to contact the responsible party named below or in the legal notice, follow the provided links, and look at further information on third-party websites. You can, of course, also find our contact details in the legal notice.

Scope of Application

This privacy policy applies to all personal data processed by us in the company and to all personal data processed by companies commissioned by us (processors). By personal data, we mean information within the meaning of Art. 4 No. 1 GDPR, such as a person's name, email address, and postal address. The processing of personal data ensures that we can offer and bill our services and products, whether online or offline. The scope of this privacy policy includes:

• all online presences (websites, online shops) that we operate

• social media presences and email communication

• mobile apps for smartphones and other devices

In short: The privacy policy applies to all areas in which personal data is structured and processed in the company via the channels mentioned. If we enter into legal relationships with you outside of these channels, we will inform you separately if necessary.

Legal Bases

In the following privacy policy, we provide transparent information on the legal principles and regulations, i.e., the legal bases of the General Data Protection Regulation, which enable us to process personal data.
As far as EU law is concerned, we refer to REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016. You can, of course, read this EU General Data Protection Regulation online on EUR-Lex, the access to EU law, at https://eur-lex.europa.eu/legal-content/DE/ALL/?uri=celex%3A32016R0679.

We only process your data if at least one of the following conditions applies:

1. Consent (Article 6(1)(a) GDPR): You have given us your consent to process data for a specific purpose. An example would be storing the data you entered in a contact form.

2. Contract (Article 6(1)(b) GDPR): To fulfill a contract or pre-contractual obligations with you, we process your data. For example, if we enter into a sales contract with you, we require personal information beforehand.

3. Legal obligation (Article 6(1)(c) GDPR): If we are subject to a legal obligation, we process your data. For example, we are legally required to retain invoices for accounting. These usually contain personal data.

4. Legitimate interests (Article 6(1)(f) GDPR): In the event of legitimate interests that do not restrict your fundamental rights, we reserve the right to process personal data. For example, we must process certain data to operate our website securely and economically. This processing is therefore a legitimate interest.

Other conditions such as the performance of tasks in the public interest, the exercise of official authority, or the protection of vital interests do not usually arise for us. Should such a legal basis nevertheless be relevant, it will be indicated at the appropriate point.

In addition to the EU regulation, national laws also apply:

• In Austria, this is the Federal Act on the Protection of Natural Persons with regard to the Processing of Personal Data (Data Protection Act), DSG for short.

• In Germany, the Federal Data Protection Act, BDSG for short, applies.

If other regional or national laws apply, we will inform you in the following sections.

Contact Details of the Controller

If you have any questions about data protection or the processing of personal data, you will find the contact details of the controller in accordance with Article 4(7) of the EU General Data Protection Regulation (GDPR) below:

ibicis GmbH
Plöcking 1
3400 Maria Gugging
Austria

Email: office@ibicis.com

Legal notice: https://www.ibicis.com/impressum/

Retention Period

The fact that we only store personal data for as long as is absolutely necessary for the provision of our services and products is our general criterion. This means that we delete personal data as soon as the reason for data processing no longer exists. In some cases, we are legally obliged to store certain data even after the original purpose has ceased to exist, for example for accounting purposes.

If you request the deletion of your data or withdraw your consent to data processing, the data will be deleted as quickly as possible, provided there is no obligation to store it.

We will inform you below about the specific duration of each data processing operation, provided we have further information on this.

Rights under the General Data Protection Regulation

In accordance with Articles 13 and 14 of the GDPR, we inform you about the following rights to which you are entitled to ensure fair and transparent data processing:

• According to Article 15 of the GDPR, you have the right of access as to whether we process your data. If this is the case, you have the right to receive a copy of the data and to obtain the following information:

  • the purpose for which we carry out the processing;

  • the categories, i.e., the types of data, that are processed;

  • the recipients of this data and, if data is transferred to third countries, how security is guaranteed;

  • how long the data will be stored;

  • the existence of the right to rectification, erasure, or restriction of processing and the right to object to processing;

  • that you can lodge a complaint with a supervisory authority (links to these authorities can be found below);

  • the origin of the data if we did not collect it from you;

  • whether profiling is carried out, i.e., whether data is analyzed automatically to create a personal profile of you.

• According to Article 16 of the GDPR, you have the right to rectification of data, which means we must correct data if you find errors.

• According to Article 17 of the GDPR, you have the right to erasure (“right to be forgotten”), which specifically means you can demand the deletion of your data.

• According to Article 18 of the GDPR, you have the right to restriction of processing, which means we may only store the data but not use it further.

• According to Article 20 of the GDPR, you have the right to data portability, which means we will provide you with your data in a structured, commonly used format upon request.

• According to Article 21 of the GDPR, you have a right to object, which results in a change in processing once enforced.

  • If the processing of your data is based on Article 6(1)(e) (public interest, exercise of official authority) or Article 6(1)(f) (legitimate interest), you can object to the processing. We will then check as quickly as possible whether we can legally comply with this objection.

  • If data is used for direct marketing, you can object to this type of data processing at any time. We may then no longer use your data for direct marketing.

  • If data is used for profiling, you can object to this type of data processing at any time. We may then no longer use your data for profiling.

• According to Article 22 of the GDPR, you may have the right not to be subject to a decision based solely on automated processing (e.g., profiling).

• According to Article 77 of the GDPR, you have the right to lodge a complaint. This means you can complain to the data protection authority at any time if you believe that the processing of your personal data violates the GDPR.

In short: You have rights – do not hesitate to contact our controller listed above!

If you believe that the processing of your data violates data protection law or your data protection claims have been violated in any other way, you can lodge a complaint with the supervisory authority. For Austria, this is the Austrian Data Protection Authority, whose website you can find at https://www.dsb.gv.at/. In Germany, there is a data protection commissioner for each federal state. For more detailed information, you can contact the Federal Commissioner for Data Protection and Freedom of Information (BfDI). The following local data protection authority is responsible for our company:

Definition of Terms Used

We always strive to write our privacy policy as clearly and comprehensibly as possible. However, this is not always easy, especially with technical and legal topics. It often makes sense to use legal terms (such as personal data) or certain technical terms (such as cookies, IP address). However, we do not want to use them without explanation. Below you will find an alphabetical list of important terms used that we may not have covered sufficiently in the privacy policy so far. If these terms are taken from the GDPR and are definitions, we will also state the GDPR texts here and, if necessary, add our own explanations.

Processor

Definition according to Article 4 of the GDPR

For the purposes of this Regulation, the term:

“processor” means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller;

Explanation: As a company and website owner, we are responsible for all data we process from you. In addition to the controllers, there can also be so-called processors. This includes any company or person who processes personal data on our behalf. Processors can therefore, in addition to service providers such as tax consultants, also be hosting or cloud providers, payment or newsletter providers, or large companies such as Google or Microsoft.

Consent

Definition according to Article 4 of the GDPR

For the purposes of this Regulation, the term:

“consent” of the data subject means any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her;

Explanation: As a rule, on websites, such consent is given via a cookie consent tool. You are probably familiar with this. Whenever you visit a website for the first time, you are usually asked via a banner whether you agree or consent to data processing. Usually, you can also make individual settings and thus decide for yourself which data processing you allow and which not. If you do not consent, no personal data of yours may be processed. In principle, consent can of course also be given in writing, i.e., not via a tool.

Personal Data

Definition according to Article 4 of the GDPR

For the purposes of this Regulation, the term:

“personal data” means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;

Explanation: Personal data is therefore all data that can identify you as a person. This is usually data such as:

• Name

• Address

• Email address

• Mailing address

• Phone number

• Date of birth

• Identification numbers such as social security number, tax identification number, identity card number, or matriculation number

• Bank details such as account number, credit information, account balances, and more.

According to the European Court of Justice (ECJ), your IP address is also classified as personal data. IT experts can use your IP address to determine at least the approximate location of your device and, consequently, you as the line owner. Therefore, storing an IP address also requires a legal basis under the GDPR. There are also so-called “special categories” of personal data, which are also particularly worthy of protection. These include:

• racial and ethnic origin

• political opinions

• religious or philosophical beliefs

• trade union membership

• genetic data, such as data taken from blood or saliva samples

• biometric data (this is information on physical, physiological, or behavioral characteristics that can identify a person).
  Health data

• Data on sexual orientation or sex life

Profiling

Definition according to Article 4 of the GDPR

For the purposes of this Regulation, the term:

“profiling” means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements;

Explanation: In profiling, various pieces of information about a person are collected to learn more about them. In the web sector, profiling is frequently used for advertising purposes or for credit checks. Web or advertising analysis programs collect, for example, data about your behavior and interests on a website. This results in a specific user profile that can be used to deliver targeted advertising to a specific target audience.

Controller

Definition according to Article 4 of the GDPR

For the purposes of this Regulation, the term:

“controller” means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law;

Explanation: In our case, we are responsible for processing your personal data and are therefore the “controller”. If we pass on collected data to other service providers for processing, they are “processors”. For this, a “data processing agreement (DPA)” must be signed.

Processing

Definition according to Article 4 of the GDPR

For the purposes of this Regulation, the term:

“processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;

Note: When we speak of processing in our privacy policy, we mean any kind of data processing. As mentioned in the original GDPR definition above, this includes not only collection but also the storage and processing of data.

All texts are protected by copyright.

Source: Privacy Policy created with the Privacy Generator for Austria by AdSimple